Diane van den Broek

Photo of Diane van den Broek

BA(Hons); PhD UNSW
Associate Professor

Rm 4183
H70 - Abercrombie Building
The University of Sydney
NSW 2006 Australia

Telephone +61 2 9351 3106
Fax +61 2 9351 4729
diane.vandenbroek@sydney.edu.au

Bio

Diane van den Broek is Associate Professor in the Discipline of Work and Organisational Studies at the University of Sydney Business School. Diane is a leading scholar in the field of labour migration and has received substantial competitive grants to undertake research into migrant work in the horticulture industry. As well as issues related to migrant work, Diane research and consultation activities have included investigations into workplace diversity and inclusion and aesthetics and identity. Her role as Co-Convenor of the Migrants@Work Research Group have led to annual events that facilitate interaction between policy makers, practitioners and academics on the issues of work and migration. Much of her work has been published in international journals such as Work, Employment and Society; Journal of Business Ethics: Journal of Ethnic and Migration Studies, Business History, Policy Studies; Relations Industrielles/Industrial Relations; Economic and Industrial Democracy and British Journal of Social Work as well as leading Australian journals such as Journal of Industrial Relations and Economic and Labour Relations Review.

Teaching

Diane has a strong commitment in her teaching to inquiry-based learning. This commitment has led to the awarding of several education innovation grants to develop her ideas. These grants have included the production of a live case involving interviews with soldiers from the Australian Defence Force and the development of lecture content involving Organisational Theatre. Through these methods, Diane has provided for a learning environment where students come together on complex problems facing contemporary workers and firms. While she is currently teaching on the core values and principles of human resource management and the future of work, she applies these practical approaches to all of her areas of teaching. She encourages students to develop a better understanding of why managing staff may be a complex process that requires particular skills and practices and wherever possible draws on the experiences and the knowledge base within the class room.

Research Interests

Associate Professor Diane van den Broek connects several research programs in the field of Work and Organisation Studies.

Diane contributes to international debates about migrant work, gender, career and the privatisation of migration, particularly the role of migration intermediaries. She has a number of industry funded research collaborations on temporary migrant work in the horticulture sector and skilled migration in the nursing profession as well as funded projects on workplace diversity and inclusion in corporate firms.

Diane also undertakes other qualitative research related to aesthetics, identity and work. She collaborates on projects with Corrective Services NSW, Dress for Success and the Miranda Project, an initiative of the Corrective Services Women’s Advisory Council and the Community Restorative Centre that focus on post-release support programs for women returning into the community and employment after periods of incarceration.

Diane also teaches and researches in the area of human resource and knowledge management and has an interest in the introduction and management of new workplace technologies.

Selected publications

2019

Journal Article

Van Den Broek D, Wright C, Howe J, and Reilly A (2019) Pro-market governance, migration status and worker vulnerability: The case of Australian horticulture Economic and Industrial Democracy, Published online: 28 July 2019. [More Information]

Books

Lansbury R, Johnson A, and Van Den Broek D (2019) Contemporary Issues in Work and Organisations: Actors and Institutions; Routledge, London, United Kingdom. [More Information]

Van Den Broek D, and Groutsis D (2019) Women, Work and Migration; Routledge, Abingdon, United Kingdom.

Report

Howe J, Clibborn S, Reilly A, Van Den Broek D, and Wright C (2019) Towards a durable future: Tackling labour challenges in the Australian horticulture industry. [More Information]

2018

Journal Articles

Harvey W, Groutsis D, and Van Den Broek D (2018) Intermediaries and destination country reputation: Explaining flows of skilled migration Journal of Ethnic and Migration Studies, 44 (4), 644-662. [More Information]

Howe J, Van Den Broek D, Reilly A, and Wright C (2018) A Tale of Two Visas: Interrogating the Substitution Effect between Pacific Seasonal Workers and Backpackers in Addressing Horticultural Labour Supply Challenges and Worker Exploitation Australian Journal of Labour Law, 31 (2), 209-242.

Reilly A, Howe J, Van Den Broek D, and Wright C (2018) Working Holiday Makers in Australian Horticulture: Labour Market Effect, Exploitation and Avenues for Reform Griffith Law Review, 27 (1), 99-130. [More Information]

Underhill E, Groutsis D, Van Den Broek D, and Rimmer M (2018) Migration Intermediaries and Codes of Conduct: Temporary Migrant Workers in Australian Horticulture Journal of Business Ethics, 153 (3), 675-689. [More Information]

Report

Van Den Broek D, and Groutsis D (2018) Benchmarking diversity and inclusion practices in Australia. [More Information]

2017

Journal Articles

Baines D, and Van Den Broek D (2017) Coercive care: Control and coercion in the restructured care workplace British Journal of Social Work, 47 (1), 125-142. [More Information]

Van Den Broek D (2017) Perforated Body Work: The Case of Tele-Nursing Work, Employment and Society, 31 (6), 904-920. [More Information]

Van Den Broek D, and Groutsis D (2017) Global nursing and the lived experience of migration intermediaries Work, Employment and Society, 31 (5), 851-860. [More Information]

Wright C, Groutsis D, and Van Den Broek D (2017) Employer-sponsored temporary labour migration schemes in Australia, Canada and Sweden: enhancing efficiency, compromising fairness? Journal of Ethnic and Migration Studies, 43 (11), 1854-1872. [More Information]

Book Chapter

Van Den Broek D, and Thompson P (2017) HRM and Technology: From Socio-Technical Systems to Social Media Contemporary Human Resource Management: Texts and Cases; Pearson Education, Harlow, 559-578.

2016

Journal Article

Van Den Broek D, Harvey W, and Groutsis D (2016) Commercial migration intermediaries and the segmentation of skilled migrant employment Work, Employment and Society, 30 (3), 523-534. [More Information]

2015

Journal Articles

Groutsis D, and Van Den Broek D (2015) Reporting on the gender and diversity, standing working group at the European group of organizational studies colloquium Equality, Diversity and Inclusion, 34 (6), 554-560. [More Information]

Groutsis D, Van Den Broek D, and Harvey W (2015) Transformations in Network Governance: The Case of Migration Intermediaries Journal of Ethnic and Migration Studies, 41 (10), 1558-1576. [More Information]

2014

Journal Article

Black P, and Van Den Broek D (2014) Tracksuit or business suit: What should a woman wear coming out of prison? Continuum, 28 (6), 787-796. [More Information]

2013

Journal Article

Quynh Chi D, and Van Den Broek D (2013) Wildcat Strikes: A Catalyst for Union Reform in Vietnam? Journal of Industrial Relations, 55 (5), 783-799. [More Information]

Conference Proceeding

Van Den Broek D, Groutsis D, and Wright C (2013) Employer-sponsored migration: Mechanism of labour market efficiency or worker vulnerability? ADAPT/UCLA-IRLE: How Global Migration Changes the Workforce Diversity Equation.

Report

Black P, and Van Den Broek D (2013) New Beginnings: Tacking the Problems of Lookism and the Role of Dress for Success.

Black P, and Van Den Broek D (2013) New Beginnings: Tackling the Problem of Lookism and the Role of Dress for Success.

2012

Journal Articles

Hall R, and Van Den Broek D (2012) Aestheticising retail workers: Orientations of aesthetic labour in Australian fashion retail Economic and Industrial Democracy, 33 (1), 85-102. [More Information]

Van Den Broek D, and Dundon T (2012) (Still) Up to No Good: Reconfiguring Worker Resistance and Misbehaviour in an Increasingly Unorganized World Relations Industrielles-Industrial Relations, 67 (1), 97-121. [More Information]

Warhurst C, Van Den Broek D, Hall R, and Nickson D (2012) Great expectations: gender, looks and lookism at work International Journal of Work Organisation and Emotion, 5 (1), 72-90. [More Information]

Book Chapter

Dundon T, and Van Den Broek D (2012) Incorporating Institutionalism: Reconceptualising the Resistance and Misbehaviour Binaries Advances in Industrial and Labor Relations: Rethinking Misbehavior and Resistance in Organizations; Emerald Group Publishing Limited, Bingley, United Kingdom, 141-159. [More Information]

2011

Journal Articles

Barton R, and Van Den Broek D (2011) Agency and the Deunionisation of Managers in an Australian Telecommunications Company Journal of Management and Organization, 17 (2), 210-225. [More Information]

Van Den Broek D (2011) Strapping, as well as numerate: Occupational identity, masculinity and the aesthetics of nineteenth-century banking Business History, 53 (3), 289-301. [More Information]

Van Den Broek D, and Keating E (2011) Rights to a process for the masses or select privileges for the few?: Telework policy and labour market inequality in Australia Policy Studies, 32 (1), 21-33. [More Information]

Book Chapter

Warhurst C, Van Den Broek D, Nickson D, and Hall R (2011) Heads, Hearts and now Bodies: Employee Looks and Lookism at work The Future of Employment Relations - New Paradigms, New Developments; Palgrave Macmillan, Basingstoke, United Kingdom, 122-140. [More Information]

2010

Journal Articles

Thompson P, and Van Den Broek D (2010) Managerial Control and Workplace Regimes: An Introduction Work, Employment and Society, 24 (3), 1-12. [More Information]

Van Den Broek D (2010) From Terranova to Terra Firma: A Critique of the Role of Free Labour and the Digital Economy Economic and Labour Relations Review, 20 (2), 123-133. [More Information]

2009

Journal Articles

Burton J, and Van Den Broek D (2009) Accountable and Countable: Information Management Systems and the Bureaucratization of Social Work British Journal of Social Work, 39 (7), 1326-1342. [More Information]

Cooper R, Ellem B, Briggs C, and Van Den Broek D (2009) Anti-unionism, Employer Strategy, and the Australian State,1996-2005 Labor Studies Journal, 34 (3), 339-362. [More Information]

Warhurst C, Van Den Broek D, Hall R, and Nickson D (2009) Lookism: The New Frontier of Employment Discrimination? Journal of Industrial Relations, 51 (1), 131-136. [More Information]

2008

Journal Articles

Van Den Broek D (2008) 'Doing things right', or 'doing the right things'? Call centre migrations and dimensions of knowledge Work, Employment and Society, 22 (4), 601-613. [More Information]

Van Den Broek D, Barnes A, and Townsend K (2008) 'Teaming Up': Teams and Team Sharing in Call Centres Journal of Industrial Relations, 50 (2), 257-269. [More Information]

2007

Journal Article

Cooper R, Briggs C, Ellem B, and Van Den Broek D (2007) The new Australian employer militancy Perspectives on Work, 11 (1), 39-41.

Book Chapter

Keating E, and Van Den Broek D (2007) Australia European Framework Agreements and Telework: Law and Practice, A European and Comparative Study, Bulletin of Comparative Labour Relations, 62; Wolters Kluwer Law & Business (Kluwer Law International), The Netherlands, 77-92.

Seminar Paper

Van Den Broek D, Hall R, Warhurst C, and Nickson D (2007) Discriminating Tastes: Aesthetic Labour, 'Lookism' and the Law 25th Annual International Labour Process Conference ILPC 2007.

Report

Warhurst C, Van Den Broek D, Hall R, Hurrell S, and Nickson D (2007) An Analysis of Discrimination Cases Based on Physical Features under the Victorian Equality Opportunity Act 1995.

2006

Journal Articles

Cooper R, Briggs C, Ellem B, and Van Den Broek D (2006) Anti unionism in Australia International Union Rights, 13.

Van Den Broek D (2006) Book Review: Australian Social Attitudes: The First Report by S Wilson, G Meagher, R Gibson, D Denemark and M Western Labour and Industry, 16 (3), 152-154. [More Information]

Conference Proceedings

Burton J, and Van Den Broek D (2006) Information management systems and human service work Social Change in the 21st Century Conference; Centre for Social Change Research, Queensland University of Technology, http://www.socialchange.qut.edu.au/conferences/socialchange/2006proceedings.jsp.

Townsend K, Barnes A, and Van Den Broek D (2006) 'Teaming up: Teams and resistance in call centres' Australian Centre for Research in Employment and Work Conference ACREW 2006; Monash University, Tuscany, Italy.

Van Den Broek D, and Couch C (2006) Placing Community Partnerships: Mentoring in Millers Point Governments and Communities in Partnership: From Theory to Practice (2006); Centre for Public Policy, University of Melbourne, Melbourne, Australia.

Book Chapter

Cutcher L, and Van Den Broek D (2006) Transactions in time: The temporal dimensions of customer service work Rethinking Work, Time, Space and Discourse; Cambridge University Press, Port Melbourne, Australia, 102-118.

2005

Journal Article

Van Den Broek D, and Barton R (2005) Managing Cultural Change in a Rationalised Telephone Company: A case of 'living the value set' or just 'letting them go' Labour and Industry, 16 (2), 81-96.

Conference Proceeding

Cutcher L, and Van Den Broek D (2005) Serving time: The temporal dimensions of front-line service work 19th Conference of the Association of Industrial Relations Academics of Australia and New Zealand AIRAANZ 2005; Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ), Australia.

2004

Journal Articles

Van Den Broek D (2004) We Have The Values: Customers, Control And Corporate Ideology In Call Centre Operations New Technology Work and Employment, 19 (1), 2-13. [More Information]

Van Den Broek D (2004) Globalising Call Centre Capital: Gender, Culture And Worker Identity Labour and Industry, 14 (3), 59-76.

Van Den Broek D, Callaghan G, and Thompson P (2004) Teams Without Teamwork? Explaining The Call Centre Paradox Economic and Industrial Democracy, 25 (2), 197-218. [More Information]

Conference Proceeding

Allan C, and Van Den Broek D (2004) The Work Context And Approaches To Teaching In Industrial Relations 18th AIRAANZ Conference: New Economies, New Industrial Relations 2004; Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ), Sydney.

Book Chapters

Thompson P, Callaghan G, and Van Den Broek D (2004) Keeping Up Appearances: Recruitment, Skills And Normative Control In Call Centres Call Centres and Human Resource Management: A Cross-National Perspective; Palgrave Macmillan, United States, 129-152.

Van Den Broek D (2004) Call To Arms? Collective And Individual Responses To Call Centre Labour Management Call Centres and Human Resource Management: A Cross-National Perspective; Palgrave Macmillan, United States, 267-283.

2003

Journal Articles

Van Den Broek D (2003) Selling human services: Public sector rationalism and the call centre labour process Australian Bulletin of Labour, 29 (3), 236-252.

Van Den Broek D (2003) Recruitment strategies and union exclusion in two Australian call centres Relations Industrielles-Industrial Relations, 58 (3), 515-536.

Conference Proceedings

Van Den Broek D (2003) Unfazed by the Gaze: Surveillance, Privacy and Work Intensification within Call Centre Operations Academy of Management 2003 Annual Meeting: Democracy in a Knowledge Economy; Academy of Management, USA.

Van Den Broek D (2003) Selling human Services: Public Sector Call Centres & Managerialism 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand; Association of Industrial Relations Academics of Australia and New Zealand (AIRAANZ), Melbourne.

Recent Units Taught

  • BUSS4001 Business Honours Research Methods

  • WORK2205 Human Resource Processes

  • WORK3207 Future of Work

  • WORK5002 People, Work and Employment

Newsroom articles

  • Empowering inmates to re-enter society 08 Jul 2019

    Sydney Morning Herald

    Sydney Morning Herald published an article by Associate Professor Diane van den Broek from the Business School and Dr Prudence Black, Honorary Associate in the Department of Gender and Cultural Studies, about their research on empowering women who have served time in prison to return to the workforce. The article was syndicated across Nine’s newspaper mastheads online.

  • Diane Van Den Broek on Channel 10's The Project 15 Nov 2017

    Channel 10's The Project

    Channel 10’s The Project interviewed Associate Professor Diane Van Den Broek from the Business School about the role aesthetics plays in the workplace.

  • Unsustainable labour challenges leave Australia's vegetable supplies to rot 15 May 2017

    Sydney Morning Herald, Age and Canberra Times

    A study by Associate Professor Diane van den Broek and Dr Chris F Wright from the Business School was referenced in the Sydney Morning Herald, Age and Canberra Times in articles about the need for visa reform to address labour supply challenges for Australian fruit and vegetable growers, particularly in regards to the 457 visa.

  • Inside the strict office culture of Aussie skincare company Aesop 25 Feb 2017

    The New Daily

    Associate Professor Diane Van Den Broek was quoted in The New Daily about her research on aesthetics in the workplace in relation to skincare brand, Aesop.

  • Why it's now Labor's turn to compromise on the backpacker tax 30 Nov 2016

    The Conversation

    The Conversation published an article co-authored by Associate Professor Diane Van Den Broek and Postdoctoral Research Fellow Dr Chris F Wright about why the federal opposition should negotiate with the government to pass the 15 percent rate for the backpacker tax.

See all Newsroom items for Diane van den Broek

Videos

Despite the well-established business benefits of a diverse and inclusive workforce, a survey of some of Australia's most diversity-aware companies highlight the need for more rigour. Part 1 of 2.

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