Gary Oliver

Photo of Gary Oliver

BA Macq.; MCom UNSW; Grad Cert HEd Med (Higher Ed) PhD (Economics) Sydney; Grad Dip Soc Sc (UNE); B. Sc. (Psych). Hons (USQ); CPA
Senior Lecturer

Rm 310
H69 - Codrington Building
The University of Sydney
NSW 2006 Australia

Telephone +61 2 9036 9420
Fax +61 2 9351 6638


As a Certified Practicing Accountant (CPA) with a PhD in Economics, Gary combines accounting, information and organisation perspectives. This draws on the Master of Commerce with a double major in Accounting and Information Systems from The University of New South Wales, and the Bachelor of Arts from Macquarie University with majors in Anthropology and Philosophy. In addition Gary has both a Graduate Certificate in Higher Education and a Master of Education from the University of Sydney. These qualifications were obtained while working full-time so Gary is aware of the challenge of balancing life-work commitments.

Gary specialises in knowledge sharing in business and academia. Gary gained specific experience in information systems and technology over 25 years. Gary has both managed operations as a Chief Information Officer, and, consulted to government and private enterprise, at state and international levels. Since 2000 these have used complexity-based approaches. Particular areas of expertise include knowledge management including information sharing, IT strategy formulation and evaluation, IT operations appraisal, enterprise change, project and risk management, and, sourcing of IT products and services.

Prior to teaching at the University of Sydney, Gary taught introductory and advanced courses in information systems, technology and management at the undergraduate levels at The University of New South Wales and postgraduate levels at The Australian Graduate School of Management and also The University of New South Wales.

Research Interests

Gary’s research interest is on people understanding the world and themselves: their knowledge and behaviour not broad history or institutions. Recently his focus is on the discourse of knowledge and accounting (spoken, written and non-verbal). He has looked at this in financial institutions (e.g., helping banks understand why their staff don’t understand the difference between capitalisation and expenses) local government (e.g., when a councillor paid for an advertisement against the Mayor), building (e.g., knowledge a bricklayer thinks important to share), agriculture (e.g., cash flow) and health care with allied health professions around Australia (e.g., the personal financial cost of going to a counsellor).

Methodologically, Gary is interested in both the complexity and richness of human behaviour over time from several perspectives: the maligned and misunderstood ethnomethodological perspective without trading on properties of the domain to theorise about it, from experimental evidence and using comparative methods. Ethnomethodology understands larger structures are locally produced, but witnessed as global structures. Data is sources from both case studies, and publicly available documentation including media and social media.

Data is analysed from economic and psychological perspectives without necessarily attempting to triangulate the two. The data can include financial as well as non-financial information obtained with accuracy or estimated.

Gary’s research interests stem primarily from his experience and knowledge of organisations and the serious challenges organisations continually face in a world of scarce resources and contested objectives. Recent concerns include organisational governance as exemplified by CPA Australia and the ways in which discourse is used for practical reasoning with the available stock of knowledge.

With over 20 years in business, Gary is also concerned with various “C” suite roles including Chief Financial Officers, Chief Information officers, and Chief Culture Officers. These are roles and responsibilities which face intractable management issues in uncertain environments where the urgent can quickly outmanoeuvre the important.

Selected publications



Oliver G (2019) Managerial Accountant's Compass; Routledge, New York.


Newspaper Article

Oliver G (2015) Australia Post must rediscover its purpose The Australian - Business Review .



Oliver G (2014) Pocket Theory; Apple inc., Australia.

Oliver G (2014) Pocket BOSBOK Vocabulary of Assumed Business Knowledge (Glossary); Apple inc., Australia.


Oliver G (2014) Submission to the Senate Committee Inquiring into Australia Post as an Organisation and Its Licensed Post Offices.


Journal Articles

Oliver G (2013) A micro intellectual capital knowledge flow model: A critical account of IC inside the classroom Journal of Intellectual Capital, 14 (1), 145-162. [More Information]

Oliver G (2013) A tenth anniversary assessment of Davenport and Prusak (1998/2000) Working Knowledge: Practitioner approaches to knowledge in organisations Knowledge Management Research and Practice, 11 (1), 10-22. [More Information]

Conference Proceeding

Oliver G (2013) Theorisin?�a new Concept: 'Micro Intellectual Capital' (MIC) Using Knowledg?�From Inside the Classroom The 14th European Conference on Knowledge Management; Academic Conferences and Publishing International Limited, Reading, UK.


Journal Article

Hendry G, and Oliver G (2012) Seeing is Believing: The Benefits of Peer Observation Journal of University Teaching and Learning Practice, 9 (1), 1-9.


Oliver G (2012) Foundations of the assumed business operations and strategy body of knowledge (BOSBOK): An outline of sharable knowledge; Darlington Press, Sydney Australia.

Conference Proceeding

Oliver G (2012) Cynefin for Practitioners: Avoiding Diagnostic and Intervention Feedback Errors 13th European Conference on Knowledge Management ECKM 2012; Academic Conferences Limited, Reading, UK.


Journal Article

Oliver G, and Coyte R (2011) Engendering Learning Engagement in a Diverse Cohort: A Reflection Accounting Research Journal, 24 (2), 195-204. [More Information]

Conference Proceedings

Oliver G (2011) A Tenth Anniversary Assessment of Davenport and Prusak (2000) Working Knowledge: Practitioner Approaches to Knowledge in Organisations 12th European Conference on Knowledge Management (ECKM 2011); Academic Publishing Limited, London, United Kingdom.

Oliver G (2011) The Pleasures and Perils of Sharing Information: A Pilot Case Study of a Male South African Bricklayer 33rd International Conference on Information Technology Interfaces (ITI 2011); Institute of Electrical and Electronics Engineers (IEEE), Piscataway, NJ, USA.


Journal Article

Coyte R, and Oliver G (2010) Learning for Living: Using Teams for Student Centred Learning Synergy, 48-56.

Conference Proceedings

Coyte R, and Oliver G (2010) An Internationalisation Pilot to Enhance Educational Outcomes in the Master of Professional Accounting Internationalising Learning and Teaching in Academic Settings: Engagement, Collaboration and Sustainability; Faculty of Education and Social Work, University of Sydney, Australia.

Oliver G (2010) Sharing an Assumed Business Body of Knowledge: An Evaluation Using a Critical Management Perspective 11th European Conference on Knowledge Management ECKM 2010; Academic Publishing International, Portugal.


Oliver G (2010) Submission: Proposed Co-operatives National Law Review.


Conference Proceeding

Oliver G (2009) Value Chain of Information Sharing: Information Seeking and Information Providing 10th European Conference on Knowledge Management ECKM 2009; Academic Publishing Limited, United Kingdom.

Newspaper Article

Oliver G (2009) Drucker's GM insights fresh again Australian Financial Review .


Conference Proceeding

Oliver G (2008) Emergent KM Axioms of Information Sharing: Remediating Four Fatal Flaws in the Touchstones of Information Sharing 9th European Conference on Knowledge Management (ECKM 2008); Academic Publishing International, United Kingdom.



Oliver G (2007) Information Sharing: Comparing Intention and Behaviour; Sydney University, Sydney, NSW, Australia.

Conference Proceeding

Oliver G (2007) Using Narrative to Develop a Complexity Based Narrative Knowledge Sharing Theory (ComBaNKS) 8th European Conference on Knowledge Management ECKM 2007; Academic Conferences Limited, United Kingdom.


Journal Article

Oliver G, and Walker R (2006) Reporting on Software Development Projects to Senior Managers and the Board Abacus, 42 (1), 43-65. [More Information]


Journal Article

Walker R, and Oliver G (2005) Accounting for Expenditure on Software Development for Internal Use Abacus, 41 (1), 66-91. [More Information]

Conference Proceeding

Oliver G (2005) The Paradox of Sharing Knowledge despite Providing Incomplete Information Using a Visual Format: The Example of IT Strategy The 6th European Conference on Knowledge Management (ECKM 2005); University of Limerick, Limerick, Ireland.

Book Chapter

Oliver G, and Snowden D (2005) Patterns of narrative in organisational knowledge sharing: Refolding the envelope of Art-Luddism and Techno-Fabulism Knowledge Management and Narratives: Organizational Effectiveness Through Storytelling; Erich Schmidt Verlag, Berlin, 15-72.


Conference Proceeding

Oliver G, and Snowden D (2004) A Short Critique Of The Methods Of Using Narrative Enquiry In Organizations: Refolding The Envelope Of Art-Luddism And Techno-Fabulism 5th European Conference on Knowledge Management; Academic Conferences Limited, England.


Journal Article

Oliver G, Handzic M, and Van Toorn C (2003) Towards understanding KM practices in the academic environment: The shoemaker's paradox Electronic Journal of Knowledge Management, 1 (2), 139-146.

Recent Units Taught

  • ACCT1006 Accounting and Financial Management

  • ACCT5002 Managerial Accounting and Decision Making

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